Questions and answers
Ordering
How do I place an order?
Search for a product or choose a category, set the quantity and press Add to cart. When you are ready, press Check out. If you would rather order by phone, call or WhatsApp +91 94971 99884.
Can I order without creating an account?
Yes. You can check out as a guest. An account lets you see past orders and order the same products again quickly.
Are the products genuine?
Yes. Every product comes directly from the manufacturer or its authorised distributor, sealed, with batch and expiry details.
Delivery and payment
How long does delivery take?
Most orders reach you in 2 to 7 working days, depending on your PIN code. Delivery is free on orders above ₹499.
Is Cash on Delivery available?
Yes, on most orders. You can also pay by UPI, cards, net banking or wallets.
How can I track my order?
You receive tracking details by email and SMS once your order ships. You can also sign in to see its status, or call us.
Using our products
Can you tell me which medicine to take?
We can help you find a product and explain how it is packed and used. We cannot diagnose or prescribe. For a medical condition, please consult a qualified Ayurvedic physician before using any medicine.
Is it safe to use these products with my other medicines?
Please ask your doctor or an Ayurvedic physician, especially if you are pregnant, nursing, elderly or taking regular medicines.
Returns
What if my order arrives damaged or wrong?
Call or WhatsApp us within 48 hours of delivery with a photo, and we will arrange a replacement or refund. See our shipping and returns policy for full details.